Frequently Asked Questions (FAQ)

Resailer uses artificial intelligence (Google Gemini & OpenAI) to value your used items. The process runs in several steps: 1. **Photo Upload**: Upload at least 2, preferably 3 clear photos (front/back, brand details, any signs of wear) 2. **AI Analysis**: The AI automatically recognizes category, brand, model, and condition. It analyzes details like material, color, labels, and visible defects 3. **Market Data Comparison**: Current sales prices on eBay Classifieds and other platforms are queried in parallel 4. **Price Estimation**: You receive a realistic price range (Min-Max) and a recommendation for the optimal starting price 5. **Listing Text**: A ready-made, professional sales text is automatically generated The entire analysis takes about 20-40 seconds and provides you with all the information you need for a successful listing.

Resailer can value practically all types of used items. The AI specializes in the following categories: **Particularly well suited:** • Electronics (Smartphones, Laptops, Tablets, Cameras, Game Consoles) • Household Appliances (Coffee Machines, Kitchen Appliances, Vacuum Cleaners) • Fashion & Accessories (Clothing, Shoes, Bags, Jewelry) • Sports Equipment (Bicycles, Fitness Equipment, Outdoor Gear) • Furniture and Furnishings • Tools and Garden Equipment • Musical Instruments • Toys and Baby Items **Important for good results:** • Brand and model should be recognizable in photos • At least 2 photos from different angles • Good lighting for clear details • Signs of wear should be visible Even for unknown or rare items, the AI provides an estimate that you can then manually refine.

The AI combines image analysis with current market data to determine realistic prices: **Factors affecting accuracy:** • **Photo Quality**: Clear, well-lit photos enable more precise analysis • **Brand & Model**: Well-known products have more comparison data • **Market Situation**: Frequently traded items (e.g., iPhones) are valued more accurately • **Condition**: Visible signs of wear are automatically recognized and considered **What you receive:** • A price range (Min-Max) based on actual sales prices • A recommendation for the optimal starting price • Hints about risks (e.g., "similar items are often sold below value") **Important**: The AI provides an estimate based on average values. Depending on urgency, condition, and your willingness to negotiate, you can adjust up or down.

Resailer offers different subscription plans for different needs: **Free (permanent):** • 5 analyses per month • Complete AI analysis with price estimation • Listing text generation • Market price comparison **Lite (€2.99/month):** • 50 analyses per month • All features from Free **Premium (€4.99/month):** • 100 analyses per month • Ideal for regular sellers **Business (€14.99/month):** • 500 analyses per month • For frequent and commercial sellers All plans include the same features – the only difference is the number of monthly analyses. All subscriptions can be canceled anytime. The free plan is perfectly sufficient for most private sellers!

Data protection and data security have top priority at Resailer: • All connections are SSL-encrypted (HTTPS) • Photos are stored on secure Cloudflare servers • No sharing of your data with third parties • GDPR-compliant data storage in Germany • You can delete your data completely at any time • No use of your photos for AI training without your consent Your uploaded images are only stored for analysis and your personal history. Unused images are automatically deleted after 90 days.

Yes, absolutely! The AI-generated listing texts are intended as a starting point. You have the following options: • Direct editing of the text in the editor • Adding your own details and descriptions • Adjusting style and tone • Fine-tuning function: Provide additional information • Save multiple versions for different platforms The generated text follows proven sales text structures and is SEO-optimized for marketplaces.

The generated listing texts are universally usable: • eBay Classifieds • eBay • Vinted (Kleiderkreisel) • Amazon Marketplace • Facebook Marketplace • Shpock • Momox (for books, media) • Own online shops The texts are formatted to present the most important information in a structured way.

A complete AI analysis typically takes 20-45 seconds: • Image upload: 2-5 seconds • AI image analysis: 10-20 seconds • Market data query: 5-10 seconds • Text generation: 3-5 seconds The exact duration depends on: • Number of uploaded photos • File size of images • Server load • Product complexity

If automatic recognition doesn't work completely: 1. **Manual Adjustment:** You can correct all fields 2. **Fine-tuning:** Provide additional information 3. **Better Photos:** Upload clearer images 4. **Support Request:** For very special products The AI continuously learns and improves over time.

Currently, Resailer is available as a Progressive Web App (PWA): • Fully responsive design for smartphones • Can be installed as an app on the home screen • Offline functionality for saved analyses • Camera integration for direct photography • Native app experience without App Store download A dedicated native app is planned for the future.

Currently, you can analyze items individually. However, you can perform unlimited analyses (up to 5 per month on the free plan). **Your analysis history:** • All analyses are automatically saved • You can access previous valuations at any time • Export functions are planned for future updates **Workaround:** Open multiple browser tabs for parallel analyses!

The AI provides a price recommendation, but you have full control: • Manual price adjustment directly in the editor • Consideration of your own factors • Price suggestions for different strategies • Comparison with manually researched prices The AI recommendation is based on average values. Depending on market situation, you can adjust accordingly.